Involve 101 - February 2025

Webinar Q&A

1. Is there anything in the works to allow students to scan a QR code for the event to check themselves in?
There is no option for QR check-ins. One solution we see is creating a form with fields for name and student ID number. You can then create and post a QR code that leads to this form! After the event, copy and paste that list of ID numbers into the attendee tab on your event!

2. If we are not Campus Admin, are there ways for us to request new features directly, or do those have to go through the Campus Admin?
You can always head to https://presenceroadmap.moderncampus.com/ to submit an idea! Don't see the purple "Submit Idea" button? Try expanding your window!

3. New to my role, inherited INVOLVE. There are a lot of outdated organizations, how do you delete?
Head to the organizations admin dashboard. Find the outdated organization and select the three stacked dots on the right. Select "deactivate." https://involve-support.moderncampus.com/hc/en-us/articles/17525200712845-Deactivating-an-Organization

4. If you are a department in Involve, can you use this platform to check people in for an event? We use a different platform for registration but maybe we could use this to check people in from our invite list?
As long as your department is registered as an organization and have created the event in Involve, you can use the check-in feature!

5. Can multiple organizations host a single event?
One organization can host the event within Involve. A solution here could be to add a "Co-Host" organization widget field to your Event Registration form! Keep in mind that only the primary organization will be accounted for in Involve's data tracking.

6. Who can see other members of a club? Can any student see that or only admins?
Only admin are able to see members of the club. To protect student data, you are also able to de-select the admin rights for "View Person Profile," "View Student Numbers," and "Download Smart Transcript."

7. Is there a way to set an officer's position to Philanthropist? That title is not an option on the drop down and there is no option for "other" either.
We do not have the option to customize officer positions at this time.

8. Can you explain Pending Invites on the Roster page.
"Pending Invites" are invites that have not been accepted yet by the invitee.

9. Can you add attendees by name? Sometimes we have events that are campus and community attendees.
You can choose to allow non-student check-in when creating your event (or by editing an already created event)! On the Event Registration, scroll to the bottom and select "

• Guests are recorded by their email address through manual entry (either mobile or web, but not bulk add)
• The first time a guest attends any event, we'll prompt for their first and last name. Subsequent events will not require additional information
• Guests appear on the event attendee list, marked as a guest

*if you scroll to the bottom of your event registration form and do NOT see this field group named "Options," contact support to set up guest check in!

10. Do you have a finance training?
Check out our Help Desk Finance resources here and a webinar from the summer all about Finance!

11. My org says it's missing a treasurer. How do I add my treasurer?
If you are adding a new member and granting them the treasurer role, follow the instructions here. If they are ALREADY a member, go to the Roster tab of your organization, find their name under the members list, then select the pencil icon on the right. You will find a dropdown list - choose treasurer and save!

12. Can forms be created for the finance tab?
You cannot create new forms for Finance. You are able to customize the current Finance forms.

13. When you invite a member where does the member accept?
Invitees will receive an email with a link to accept their invitation.

14. If I have the old QR for our ID number will that QR code sign me into the event?
Please reach out to support with QR questions! You are able to scan the Digital ID from the Involve Mobile App or the legacy Digital ID app for event check-in.