We make it simple to upload your student data!
Once your data file is complete, let your Implementation Coordinator know, and you’ll be provided with a secure account to Citrix ShareFile to upload your data file to Involve. This username and password works for both of the following upload methods. We can create new accounts for additional people as needed.
Your username and password will come from “Presence File Support” and will be sent by mail@sf-notifications.com. Please check your spam folder if you do not receive our invitation!
FTPS (Recommended)
FTPS allows you to automate secure data transfers to Involve. We’ll check for a new file every 15 minutes and update your student data automatically. Use the following information to connect to ShareFile.
Server: presence.sharefileftp.com, Port 990Username: presence/(your ShareFile username)Password: (your ShareFile password)
Steps to Uploading Your Data File
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- Log into ShareFile using your credentials as indicated above. Note: Only IT contacts will have access to ShareFile.
- Select the dropdown menu for Folders (
).
- Select Shared Folders (
).
- Select the Folder that begins with /FTPS/ (
)- it should have a file size of 0 B.
- Upload your data file to the FTPS folder.
- You're done! Our system scans for a new file in this folder every 15 minutes. The file will be removed from your folder and moved to our upload queue.
Notes:
- In some cases, you may need to use the ShareFile API to connect. Unable to be supported by Involve, ShareFile also offers other upload methods. More documentation can be found at https://api.sharefile.com/rest/
- You can also review information about the outbound ports ShareFile uses here: ShareFile FTPS Information
- The built-in FTP client in the Argos reporting tool has been found to be incompatible with ShareFile.
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Our API Key is provided below.
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Client Id: KYVDZFvw4SjErWFxmBXit4XgkUVtqHPs
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Client Secret: fKhpDFld0s8MS9uHVdMcXQcK89WKzVq8Q8jCPLsmrconBmOL
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Redirect URI: https://secure.sharefile.com/oauth/oauthcomplete.aspx
-
- You may review the attached CURL command that is known to work when uploading to ShareFile.
Manual Upload
This method will only be used during your implementation, after that you will use the FTPS!
You can manually upload a data file to us via a web browser by going to http://presence.sharefile.com and logging in with the username and password provided to you.
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